All Camillaboutiqueshop items are covered under a 1-year warranty.
We will gladly repair and/or replace your jewellery due to manufacturing defects for up to one year after the purchase date.
What Is Covered
- Manufacturing faults
- Structural defects
- Stone setting faults resulting from production
- Significant gold finish fading within 1 years for qualifying purchases.
What Is Not Covered
- Normal wear and tear, including scratches, dents, surface marks or worn prongs
- Bent rings, caught chains, broken clasps or damage caused by impact
- Stones lost due to wear, dropping or prong damage
- Tarnishing or discolouration caused by chemicals, perfumes, lotions, sanitiser, cosmetics, sweat or prolonged moisture exposure
- Exposure to swimming pools, hot tubs or bathing
- Watch battery depletion or damage to watch battery by incorrect usage or accident or exposure to water
- Improper storage or cleaning methods
- Third-party alterations or repairs
- Lost items once delivery has been confirmed
- Cloudiness or dullness caused by product build-up such as lotions, soaps or natural oils. This can be restored with proper cleaning and is not considered a manufacturing defect